Effective Date: February 01, 2025
Privacy Policy
At GRACE (Global Resilience Alliance for Community Emergencies), we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, or initiatives.
1. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and payment information when you make a donation, sign up for newsletters, or register for events.
Non-Personal Information: Browser type, operating system, IP address, and usage patterns, collected through cookies and similar tracking technologies.
Voluntary Information: Information you provide through surveys, feedback forms, or participation in our initiatives.
2. How We Use Your Information
We use your information to:
Process donations and issue receipts.
Communicate updates about our projects and initiatives.
Provide personalized content and improve website functionality.
Ensure compliance with legal and regulatory obligations.
3. Sharing of Information
Your information will not be sold, rented, or traded. We may share data with trusted third parties such as:
Payment processors to facilitate donations securely.
Marketing services to distribute newsletters or campaign updates.
Government authorities or legal entities when required by law.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Security Measures
We employ robust security practices, including encryption, secure servers, and regular audits, to protect your information. However, no online system is 100% secure, and we encourage you to protect your own devices and passwords.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Lodge complaints with data protection authorities.
7. Cookies Policy
We use cookies to enhance your browsing experience. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be communicated on our website with a revised effective date.
Terms of Service
By accessing or using our services, you agree to abide by these Terms of Service (TOS). If you do not agree, please discontinue use immediately.
1. Use of the Website
Eligibility: You must be 18 years or older or have parental/guardian consent to use our services.
Content Usage: You may use the information on this website for personal and non-commercial purposes. Unauthorized reproduction, distribution, or modification of content is prohibited.
2. Donations and Transactions
Payment Processing: Donations are processed securely through third-party payment providers.
Refund Policy: Donations are generally non-refundable. However, for errors in transactions, contact us immediately at info@grace-global.org
3. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of GRACE unless otherwise noted. You may not reproduce, distribute, or use our content without prior written permission.
4. Prohibited Activities
You agree not to:
Use the site for illegal activities or transmit harmful content.
Breach security measures or compromise the website’s functionality.
Misrepresent your identity when engaging with GRACE or its services.
5. Limitation of Liability
GRACE is not liable for:
Errors, interruptions, or loss of data resulting from website use.
Third-party services, including payment processors and linked websites.
Losses arising from donations or partnerships due to unforeseen circumstances.
6. Changes to Terms
GRACE reserves the right to amend these TOS at any time. Updates will be published on this page with a revised effective date.
7. Governing Law
These terms are governed by the laws of Ghana. Any disputes will be resolved under the jurisdiction of Ghanaian courts.